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No problem, you are covered by our 100 day returns policy, continue reading to find out more!
We offer a 100 day returns policy from the day you purchased your item. If you’re not 100% happy with your item when you receive it or just changed your mind, follow our simple steps to return it for a refund or exchange it. Once we receive the item you want to exchange, we will send out the new item for free. If you believe the item is faulty then please contact us before sending it.
"Can I exchange my item for a different size if it doesn't fit?" - Yes, we are happy to exchange for a different size, make sure you let us know what size you need. Send back the original item with a completed returns form following the steps below. Once we receive your returned item we will send out the new size for free.
Please print and complete our RETURNS FORM found here...
To complete your return:
1. Securely repackage your item with the appropriate amount of padding, we recommend reusing the packaging it arrived in.
2. Complete our returns form (download here...), please indicate if you'd like a refund or exchange. If you don't have access to a printer then you can write a note including your name, order number, and whether you'd like a refund or exchange.
3. Include the completed returns form or note with the item you are sending back.
4. Send to:
RETURNS
Skatewarehouse Ltd.
Brightley Mill
Okehampton
Devon
EX20 1RR
Once we receive your item we will process your return and then refund or exchange the item as requested.
Please note:
