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Your order may take longer to arrive, please check here for updates and expected DPD delay times.
Road closures and movement restrictions will cause a backlog in the delivery network, please allow a few extra days for our delivery partners to safely get your order to you. Thank you for your patience and understanding.
We highly recommend using the DPD app to keep an eye on your delivery, from the app you can track progress, get any delay updates, assign a 'safe place', assign a preferred neighbour, and more. Download the DPD app here... or search in the app store.
These products are 'stock-on-demand' and so we are unable to offer our Next Day Delivery Service. Delivery for these items will be on our 3 - 5 Working Day Service only. Orders with 1 or more On-Demand Products will be sent together on 3 - 5 Working Day Service. Selected delivery addresses not included will be charged at a flat rate. These items are not available for delivery outside of the UK.
Free delivery applies to orders £60 or more to mainland UK and will be shipped via our 2 - 5 day courier service or Royal Mail 48h (Excludes selected postcodes, see below). Delivery is on working days (Mon-Fri) excluding public holidays.
We occasionally run an offer of 'free next day delivery', when this offer is active (see promo banner on the website) it applies to orders £60 or more to mainland UK addresses and will be shipped via our 1 - 2 day Next Working Day courier service or Royal Mail 24h, this means you will receive you item the next working day. (Excludes selected postcodes, see below).
Our fast Next Day delivery service is available when you order before 2pm. Orders received after this time or made during a weekend or Bank Holiday will be processed and sent the next working day. Our working days are Monday to Friday. You must order before 2pm on a weekday to receive the following weekday, excluding Bank Holidays. If you need your order urgently then please ring us and we will do our best to help you. Please note some selected postcodes are excluded from next-day service, see below. Please note 'Next Day' delivery does not include Saturday, if you would like a Saturday or Sunday delivery, please contact us or select 'Saturday/Sunday Delivery' at the checkout, this is a premium service. Please be aware that while we will do our very best to get your order to you as quickly as possible (and 99% do arrive on time), once it is with our delivery partners we cannot guarantee it will always reach you in under 24 hours. Due to unforeseen delays, we say this is a 1 - 2 day service.
To receive your order on the next Saturday or Sunday, you must place your order any time during the preceding week as long as we receive your order before 2pm on Friday. If you order after 2pm on Friday, your order will be dispatched on the following Monday on a Next Working Day service and the difference in price will be refunded to you.
Orders to non-UK addresses will be sent via 'Royal Mail Euro service' for orders under £15, excluding larger items. Orders £15 and over or large in size will be sent via our courier service. Please allow at least 5 - 8 working days for your order to arrive.
Please be aware that as the UK has now left the EU, any order with a total value over 150⬠(excluding taxes and delivery) sent to Europe will be liable for import duties charges at the destination. We do not collect these charges and it is down to the customer to settle the relevant import duties in your respective countries.
We will dispatch your order within two working days of it being placed, subject to stock levels excluding 'On Demand' items. 'On Demand' items take a little longer to dispatch and are only available on a 3-5 working day service. Delivery time will depend on the delivery option chosen. Where we cannot dispatch your order as expected we will contact you and give you the option to wait or cancel. International orders are generally received in under 14 days.
If you place an order on a UK Bank Holiday we will dispatch your order on the next working day, please keep this in mind when ordering with Next Day Delivery or Weekend Delivery as it will affect your estimated delivery time.
We reserve the right to reasonably increase shipping costs for non-UK mainland addresses, you will be contacted and informed of the increase in postage, and given the option to proceed with or cancel. Please note that larger items i.e. skates, ramps, full setup skateboards etc. will be delivered via our carrier. These items can only be delivered Monday to Friday. If you wish to receive your order on a weekend please let us know although there will be an extra charge.
Delivery costs are automatically calculated based on your postcode to give the lowest possible price. However this may not be the quickest form of delivery, you can change the delivery option when navigating through the checkout. VAT is included in your delivery charge. Please note that 'Free Delivery' only applies to Mainland UK and not overseas. If ordering from Europe or Overseas your shipping will be adjusted accordingly. Orders from outside the UK mainland will be charged at the usual rates for that area.
We will dispatch your orders with Royal Mail or DPD depending on the chosen service. We reserve the right to change the service to best suit your order and get it to you quickly and safely. We are constantly working to get the best delivery rates and service for you, we may change delivery partners.
Larger-sized orders are dispatched with DPD, they will be sent on a 'Working Day Service' which means your delivery will arrive on a weekday, unless a Saturday delivery has been requested.
**Regarding all deliveries sent with the DPD service: Only 1 Delivery will be attempted, if there is nobody available to receive the delivery, nowhere safe to leave the parcel or you have not nominated a 'safe place', then your delivery will be taken to the nearest 'DPD Pickup Shop', typically this is a local convenience shop, locations can be found here...
DPD will notify you via the email address on your order, that your order has been taken to a Pickup Shop and where to find it. Once it arrives at the Pickup Shop you have up to 7 days to collect your parcel.
Please note, If you do not collect your parcel in time, DPD will return the parcel to us at our expense and we will contact you to arrange another delivery at further cost to you.
Smaller domestic orders are dispatched via Royal Mail.
When you pay for a delivery, we will only pass on what our delivery partners charge us. We are constantly working to bring you the best delivery rates we can. The following prices apply to non-excluded Mainland UK addresses.
Delivery Service |
Under £60
|
Over £60 |
---|---|---|
Next Working Day (1 - 2 Working Days) |
Ā£6.95
|
Ā£6.95 |
Standard Delivery (2 - 3 Working Days) |
Ā£3.95
|
FREE |
Saturday Delivery (order before 2pm Friday) |
Ā£11.95
|
Ā£11.95 |
Sunday Delivery (order before 2pm Friday) |
Ā£11.95
|
Ā£11.95 |
We are charged an extra premium rate by delivery partners to send larger items to the following postcodes. Therefore, unfortunately, these postcodes are excluded from Free Mainland UK Delivery and will be charged at a subsidised rate:
Region | Postcode | Rate |
Scilly Isles | TR21 - TR25 | £14.95 |
Isle Of Man | IM | £14.95 |
Northern Ireland | BT | £14.95 |
Channel Islands | JE, GY | £14.95 |
Scottish Highlands | AB31 - AB38, AB40 - AB56, IV1 - IV28, IV30 - IV32, IV36, IV40, IV52 - IV54, IV63, KW1 - KW14, PA21 - PA38, PH4 - PH41, PH49 - PH50 | £14.95 |
Scottish Islands | HS1 - HS9, IV40 - IV51, IV55 - IV56, KA27 - KA28, KW15 - KW17, PA20, PA41 - PA49, PA60 - PA78, PH42 - PH44, ZE1 - ZE3 | £19.95 |
We would love to send your skateboards & decks with Royal Mail but unfortunately, they are deemed too large for them. We can send using Parcelforce but the rate is much higher than our courier rate for the same location.
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IMPORTANT INFORMATION REGARDING INTERNATIONAL ORDERS
Since the UK left the EU single market, any order shipping to a member state of the EU will be required to pay local import duties.
For under a total of ā¬150 Euros, Skatewarehouse will collect these duties on your behalf when you make a purchase with an EU shipping destination (Referred to as IOSS).
Orders over ā¬150 with an EU shipping destination will have to settle any local import duties directly with our delivery partner, they will contact you directly to cover this cost before delivery. If you do not pay this duty promptly when required, your order will be returned to us at your cost. Please understand all of this is out of our control and set at government level.
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Country | Rate | Delivery Time (Excludes On Demand Items) |
Scottish Islands | £19.95 | 2-3 Working Days |
Scottish Highlands | £14.95 | 2-3 Working Days |
Isle Of Man | £14.95 | 2-3 Working Days |
Channel Islands | £14.95 | 2-3 Working Days |
Scilly Isles | £14.95 | 2-3 Working Days |
Northern Ireland | £14.95 | 2-3 Working Days |
Republic Of Ireland | £14.95 | 2-3 Working Days |
Germany | £14.95 | 5-8 Working Days |
Luxembourg | £14.95 | 5-8 Working Days |
Netherlands | £14.95 | 5-8 Working Days |
Belgium | £14.95 | 5-8 Working Days |
France | £14.95 | 5-8 Working Days |
Austria | £14.95 | 5-8 Working Days |
Denmark | £14.95 | 5-8 Working Days |
Switzerland | £14.95 | 5-8 Working Days |
Italy | £16.95 | 5-8 Working Days |
Czech | £16.95 | 5-8 Working Days |
Spain | £16.95 | 5-8 Working Days |
Slovakia | £16.95 | 5-8 Working Days |
Portugal | £33.95 | 5-8 Working Days |
Estonia | £33.95 | 5-8 Working Days |
Finland | £33.95 | 5-8 Working Days |
Poland | £33.95 | 5-8 Working Days |
Sweden | £33.95 | 5-8 Working Days |
Latvia | £47.95 | 5-8 Working Days |
Lithuania | £47.95 | 5-8 Working Days |
Greece | £47.95 | 5-8 Working Days |
Norway | £47.95 | 5-8 Working Days |