Our policy lasts 100 days. If 100 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we will require a copy of the invoice you had with order, or a printed email confirmation of the order.
Please make sure all items are packed appropriately for shipping back to us. Please don’t stick a label directly on to the packaging of the product as we will not be able to refund the order.
Please send all returns to:
Please note that ‘Free Delivery' only applies to Mainland UK and not overseas. If ordering from overseas your shipping will be adjusted accordingly. Orders from outside the UK mainland will be charged at the usual rates for that area.
Free delivery applies to orders of over £100 and will be shipped via our 2 - 5 day courier service.
Postage costs are automatically calculated by our website, at the lowest possible price. However this may not be the quickest form of delivery. You can change the postage option when navigating through the checkout. VAT will also be added to your shipping charge.
Orders received after 2pm will not automatically receive next working day delivery. If you need your order urgently then please ring us and we will see what we can do for you.
Next working Day delivery does not include Saturday, if you would like a Saturday delivery please contact us.
We reserve the right to reasonably increase shipping costs for non UK mainland addresses, you will be contacted and informed of the increase in postage, and given the option to proceed with or cancel.
Please note that larger items i.e skates, ramps, full setup skateboards etc. will be delivered via our carrier. These items can only be delivered Monday to Friday. If you wish to receive your order on a weekend please let us know although there will be an extra charge.
We will dispatch your order within two working days of it being placed, subject to stock levels. Delivery time will depend on delivery option chosen. Where we cannot dispatch your order straight away we will contact you and give you the option to wait or cancel. International orders are generally received in under 14 days.
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